How To Fix >4691 - Incomplete direct debit data for partner &1 account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 691

• Message text: Incomplete direct debit data for partner &1 account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4691 - Incomplete direct debit data for partner &1 account &2 ?

  The SAP error message 4691: Incomplete direct debit data for partner &1 account &2 typically occurs in the context of financial transactions, particularly when dealing with direct debits in the SAP system. This error indicates that there is missing or incomplete information related to the direct debit setup for a specific business partner and their associated account.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Direct Debit Mandate: The business partner may not have a valid direct debit mandate set up in the system.
  Incomplete Master Data: The master data for the business partner or the bank details may be incomplete or incorrect.
  Incorrect Payment Method: The payment method assigned to the business partner may not be configured for direct debit.
  Missing Bank Details: The bank account information for the partner may not be fully entered or may be incorrect.
  Configuration Issues: There may be issues with the configuration of the direct debit process in the SAP system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Direct Debit Mandate:
  
  Ensure that a valid direct debit mandate exists for the business partner. You can check this in the customer/vendor master data.
  
  
  
  Review Master Data:
  
  Verify that all necessary fields in the master data for the business partner are filled out correctly, including the payment method and bank details.
  
  
  
  Verify Payment Method:
  
  Ensure that the payment method assigned to the partner is set up for direct debit processing. You can check this in the payment method configuration.
  
  
  
  Update Bank Details:
  
  Make sure that the bank account information for the partner is complete and accurate. This includes the bank account number, bank key, and any other relevant details.
  
  
  
  Check Configuration:
  
  Review the configuration settings for direct debit processing in the SAP system to ensure that everything is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on direct debit setup and troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Customer Master Data) or FK02 (Vendor Master Data) to check and update the relevant information.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and edit the master data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.