How To Fix >4667 - Use transaction "Change Document" for credit memos with discount

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 667

• Message text: Use transaction "Change Document" for credit memos with discount

Self-Explanatory Message

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• What is the cause and solution for SAP error message >4667 - Use transaction "Change Document" for credit memos with discount ?

  The SAP error message 4667 indicates that you are trying to process a credit memo that includes a discount, but the system requires you to use the "Change Document" transaction instead. This error typically arises in the context of financial transactions, particularly when dealing with credit memos in the SAP system.
  
  Cause:
  The error occurs because:
  
  The credit memo you are trying to process has a discount applied to it.
  The system is configured to enforce specific rules for handling credit memos with discounts, which may require additional documentation or processing steps.
  
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Use the Correct Transaction: Instead of trying to process the credit memo directly, use the transaction designated for changing documents. This is typically done through the transaction code FB02 (Change Document) or FB65 (Change Credit Memo).
  
  
  Review the Credit Memo: Ensure that all necessary details are correctly entered in the credit memo. Check if the discount