How To Fix >4662 - Dunning by collection strategy is active in company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 662

• Message text: Dunning by collection strategy is active in company code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4662 - Dunning by collection strategy is active in company code &1 ?

  The SAP error message 4662 indicates that "Dunning by collection strategy is active in company code &1." This error typically arises when you attempt to perform a dunning run in a company code where dunning by collection strategy is enabled, but the necessary configuration or data is not set up correctly.
  Cause:
  
  Dunning Configuration: The company code has been configured to use dunning by collection strategy, but the relevant collection strategy or dunning parameters may not be properly defined.
  Missing Collection Strategy: The collection strategy that is supposed to be used for dunning may not be assigned to the customer accounts or may not exist.
  Inconsistent Data: There may be inconsistencies in the dunning data or settings that prevent the dunning run from being executed.
  
  Solution:
  
  
  Check Dunning Configuration:
  
  Go to the dunning configuration settings in SAP (Transaction code: OBD2).
  Verify that the dunning procedure and collection strategy are correctly set up for the company code in question.
  
  
  
  Review Collection Strategy:
  
  Ensure that a valid collection strategy is assigned to the relevant customer accounts.
  You can check this in the customer master data (Transaction code: FD03 for display).
  
  
  
  Assign Collection Strategy:
  
  If a collection strategy is not assigned, you can assign it to the customer accounts through the customer master data or through mass changes if necessary.
  
  
  
  Check Dunning Data:
  
  Review the dunning data for any inconsistencies or missing information that might be causing the error.
  You can use transaction code F150 to run the dunning program and check for any issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed steps on configuring dunning by collection strategy.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test dunning run to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Dunning Procedures: Dunning procedures in SAP are used to manage overdue receivables and can be customized based on business requirements.
  Collection Strategies: Collection strategies allow organizations to define how they want to manage collections for overdue accounts, including the sequence of actions taken.
  Transaction Codes:
  
  OBD2: Dunning Configuration
  FD03: Display Customer Master
  F150: Dunning Run
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) to further investigate the problem.