How To Fix >4593 - Alternative payer/payee for notifications not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 593

• Message text: Alternative payer/payee for notifications not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4593 - Alternative payer/payee for notifications not supported ?

  The SAP error message 4593 ("Alternative payer/payee for notifications not supported") typically occurs in the context of billing documents or payment processing when there is an attempt to use an alternative payer or payee in a scenario where it is not supported by the system configuration.
  Cause:
  
  Configuration Issue: The system may not be configured to handle alternative payers or payees for the specific type of notification or document you are working with.
  Document Type Limitation: Certain document types or processes in SAP may not support alternative payer/payee functionality.
  Master Data Settings: The customer or vendor master data may not be set up correctly to allow for alternative payers or payees.
  Transaction Type: The transaction you are trying to execute may not be designed to accommodate alternative payer/payee settings.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to billing and payment processing. Ensure that the alternative payer/payee functionality is enabled for the relevant document types.
  
  Transaction codes like SPRO can be used to access configuration settings.
  Look under Sales and Distribution > Billing > Billing Documents > Define Alternative Payer/Payee.
  
  
  
  Review Document Type: Ensure that the document type you are using supports alternative payers/payees. If it does not, you may need to change the document type or adjust your process.
  
  
  Master Data Review: Check the customer or vendor master data to ensure that the alternative payer/payee is correctly defined. You can do this using transaction codes like XD03 (for customers) or MK03 (for vendors).
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the limitations of alternative payer/payee functionality in your version of SAP.
  
  
  Error Handling: If the error persists, consider implementing error handling in your process to manage cases where alternative payer/payee is not supported.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  Testing: If changes are made to configuration or master data, conduct thorough testing to ensure that the changes resolve the issue without introducing new problems.
  
  If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.