How To Fix >4561 - Document partially paid with instruction &1 (amount: &2 &3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 561

  • Message text: Document partially paid with instruction &1 (amount: &2 &3)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >4561 - Document partially paid with instruction &1 (amount: &2 &3) ?

    The SAP error message 4561 indicates that a document has been partially paid, and it provides specific details about the payment instruction and the amount involved. This message typically arises in the context of accounts payable or accounts receivable when dealing with payment processing.

    Cause:

    The error message is triggered when:

    • A payment document is being processed, but the amount being paid does not match the total amount due for the invoice or document.
    • The payment instruction (e.g., a bank transfer or check) is for a partial amount, which may not be sufficient to clear the entire invoice.
    • There may be discrepancies in the payment terms, discounts, or adjustments that have not been accounted for.

    Solution:

    To resolve this error, consider the following steps:

    1. Review Payment Details:

      • Check the payment instruction referenced in the error message (instruction &1) to ensure that the amount being paid (amount: &2 &3) is correct.
      • Verify that the payment amount matches the outstanding balance of the invoice or document.
    2. Adjust Payment Amount:

      • If the payment is indeed intended to be partial, ensure that the system is configured to allow partial payments for the specific document type.
      • If a full payment is required, adjust the payment amount to match the total outstanding balance.
    3. Check Document Status:

      • Review the status of the document in question to confirm whether it has been partially paid or if there are any other related documents that may affect the payment.
    4. Consult Payment Terms:

      • Ensure that the payment terms associated with the document allow for partial payments if that is the intention. If not, you may need to renegotiate terms with the vendor or customer.
    5. Reprocess Payment:

      • After making the necessary adjustments, attempt to reprocess the payment. Ensure that all relevant documents are updated accordingly.
    6. Consult SAP Documentation:

      • If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting and guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBZ1 (Post with Clearing) to manage payments effectively.
    • SAP Notes: Check for any SAP Notes related to error message 4561 for additional insights or patches that may address known issues.
    • User Roles: Ensure that the user processing the payment has the appropriate roles and authorizations to perform the transaction.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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