How To Fix >4395 - Creditworthiness entry to be reversed for key &1 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 395

• Message text: Creditworthiness entry to be reversed for key &1 was not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4395 - Creditworthiness entry to be reversed for key &1 was not found ?

  The SAP error message "4395 Creditworthiness entry to be reversed for key &1 was not found" typically occurs in the context of credit management within the SAP system. This error indicates that the system is attempting to reverse a creditworthiness entry, but it cannot find the corresponding entry in the database.
  Cause:
  
  Missing Entry: The most common cause is that the creditworthiness entry that you are trying to reverse does not exist in the system. This could happen if the entry was deleted or never created.
  Incorrect Key: The key specified in the error message (&1) may be incorrect or may not correspond to an existing creditworthiness entry.
  Data Consistency Issues: There may be inconsistencies in the data, possibly due to manual changes or issues during data migration.
  Authorization Issues: The user may not have the necessary permissions to view or modify the creditworthiness entries.
  
  Solution:
  
  Verify the Key: Check the key provided in the error message to ensure it is correct. You can do this by searching for the creditworthiness entry in the relevant transaction (e.g., FD32 for customer credit management).
  Check for Existing Entries: Use transaction codes like FD32 or FD33 to check if the creditworthiness entry exists for the specified key. If it does not exist, you may need to create it.
  Review Deletion Logs: If the entry was deleted, check the deletion logs or audit trails to understand when and why it was removed.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the credit management data.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify creditworthiness entries.
  Consult Documentation: Refer to SAP documentation or support notes related to credit management for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FD32: Change Customer Credit Management
  FD33: Display Customer Credit Management
  FD30: Create Customer Credit Management
  
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.