How To Fix >4393 - Creditworthiness value &1 was adjusted to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 393

• Message text: Creditworthiness value &1 was adjusted to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4393 - Creditworthiness value &1 was adjusted to &2 ?

  The SAP error message "4393 Creditworthiness value &1 was adjusted to &2" typically relates to the credit management functionality within SAP. This message indicates that the creditworthiness value for a customer has been automatically adjusted by the system based on certain criteria or rules defined in the credit management settings.
  Cause:
  
  Credit Limit Exceeded: The customer's credit limit may have been exceeded, prompting the system to adjust the creditworthiness value.
  Payment History: The system may have evaluated the customer's payment history and determined that the creditworthiness should be adjusted based on late payments or defaults.
  Changes in Financial Data: Updates in the customer's financial data, such as changes in their credit score or financial statements, can lead to an adjustment.
  Configuration Settings: The adjustment may be a result of specific configuration settings in the credit management module, such as automatic credit checks or risk categories.
  
  Solution:
  
  Review Customer Data: Check the customer's credit data and payment history to understand why the adjustment occurred. Look for any overdue invoices or changes in payment behavior.
  Adjust Credit Limits: If necessary, consider adjusting the credit limit for the customer based on their current financial situation and business relationship.
  Configuration Review: Review the credit management configuration settings in SAP to ensure they align with your business policies. This includes checking the credit scoring rules and thresholds.
  Manual Adjustment: If the automatic adjustment is not appropriate, you may manually adjust the creditworthiness value in the customer master data, provided you have the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for detailed information on credit management and how to handle creditworthiness adjustments.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) to view and modify customer credit data.
  Credit Management Configuration: Familiarize yourself with the configuration settings in the SAP IMG (Implementation Guide) under Financial Supply Chain Management > Credit Management.
  User Exits and BAdIs: If you need custom behavior for creditworthiness adjustments, consider implementing user exits or Business Add-Ins (BAdIs) related to credit management.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.