How To Fix >4360 - Address data changed, e-mail will be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 360

• Message text: Address data changed, e-mail will be sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4360 - Address data changed, e-mail will be sent ?

  The SAP error message "4360 Address data changed, e-mail will be sent" typically indicates that there has been a change in the address data of a business partner or customer in the SAP system. This message is often related to the Business Partner (BP) or Customer Master data management processes.
  Cause:
  
  Address Change: The primary cause of this message is that the address information for a business partner or customer has been modified. This could include changes to fields such as street address, city, postal code, or country.
  Data Synchronization: The system may be set up to notify relevant parties (e.g., sales representatives, account managers) when address data changes occur, which is why an email notification is triggered.
  Configuration Settings: The SAP system may have specific configurations that dictate when and how notifications are sent out upon changes to address data.
  
  Solution:
  
  Review Changes: Check the change logs or history for the business partner or customer to understand what specific address data was changed.
  Email Notification: Ensure that the email notification settings are correctly configured. If the email is not being sent as expected, verify the email addresses and the configuration of the email sending process in SAP.
  Data Validation: Ensure that the new address data is valid and complete. Sometimes, errors can occur if the address does not meet certain validation criteria.
  User Training: If users are frequently encountering this message, consider providing training on how to properly update address data in the system to minimize unnecessary changes.
  System Configuration: If the message is not relevant for your business process, you may want to review the configuration settings related to address changes and notifications. This may involve working with your SAP Basis or functional team to adjust the settings.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) or XD02 (Change Customer) to view and edit address data.
  Change Logs: Use transaction SCDO to view change documents related to business partners or customers.
  Email Configuration: Check the configuration for email notifications in transaction SCOT (SAPconnect) to ensure that the email system is set up correctly.
  SAP Notes: Look for relevant SAP Notes that may address specific issues or enhancements related to this error message.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more tailored advice.