How To Fix >4356 - Bank details deleted, e-mail will be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 356

• Message text: Bank details deleted, e-mail will be sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4356 - Bank details deleted, e-mail will be sent ?

  The SAP error message "4356 Bank details deleted, e-mail will be sent" typically indicates that the bank details associated with a vendor or customer have been deleted from the system. This message is often part of a process where the system is set to notify relevant parties (such as the vendor or customer) via email about the deletion of their bank details.
  Cause:
  
  Manual Deletion: A user may have manually deleted the bank details from the vendor or customer master data.
  Data Maintenance: During data maintenance or cleanup activities, bank details may be removed if they are no longer valid or needed.
  System Configuration: Certain configurations in the system may trigger the deletion of bank details under specific conditions (e.g., if a vendor is marked as inactive).
  Data Migration: During data migration or integration processes, bank details may be inadvertently deleted.
  
  Solution:
  
  Check User Actions: Review the actions taken by users to determine if the deletion was intentional or accidental. This can often be done through change logs or audit trails.
  Restore Bank Details: If the deletion was accidental, restore the bank details from a backup or re-enter them manually into the vendor or customer master data.
  Review Configuration: Check the system configuration to ensure that there are no automated processes that might be causing the deletion of bank details.
  Email Notification: Ensure that the email notification system is functioning correctly, so that the relevant parties are informed about the deletion.
  User Training: Provide training to users on how to manage bank details properly to prevent accidental deletions in the future.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FK03 (Display Vendor) or FD03 (Display Customer) to view the current bank details.
  Change Logs: Use transaction code SCDO or SCU3 to check change documents related to vendor or customer master data.
  Email Configuration: Ensure that the email settings in SAP are correctly configured to send notifications. This can be checked in transaction SCOT (SAPconnect Administration).
  Documentation: Refer to SAP documentation or support notes for more detailed information on handling bank details and related error messages.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting SAP's official support channels.