How To Fix >4355 - Bank details created, e-mail will be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 355

• Message text: Bank details created, e-mail will be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4355 - Bank details created, e-mail will be sent ?

  The SAP error message "4355 Bank details created, e-mail will be sent" is not actually an error in the traditional sense; rather, it is an informational message indicating that bank details have been successfully created in the system, and an email notification will be sent to the relevant parties.
  Cause:
  This message typically occurs in the context of financial transactions or vendor/customer master data management within SAP. It indicates that the system has processed the creation of bank details for a vendor or customer, and as part of the workflow, it will send an email notification to inform the relevant stakeholders (such as the vendor, finance department, or other users) about the new bank details.
  Solution:
  Since this is an informational message rather than an error, no specific action is required to resolve it. However, if you are expecting an email notification and it does not arrive, you may want to check the following:
  
  
  Email Configuration: Ensure that the email configuration in SAP is set up correctly. This includes checking the SMTP settings and ensuring that the email server is functioning properly.
  
  
  User Settings: Verify that the users who are supposed to receive the email have valid email addresses configured in their user profiles.
  
  
  Email Logs: Check the email logs in SAP to see if there were any issues sending the email. You can use transaction codes like SOST to view the status of sent emails.
  
  
  Authorization: Ensure that the users have the necessary authorizations to receive notifications.
  
  
  Workflow Configuration: If the email is part of a workflow, ensure that the workflow is configured correctly and is active.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP: Business Partner for managing vendor/customer data.
  SOST: To check the status of sent emails.
  SWI1: To monitor workflow instances.
  
  
  
  Documentation: Refer to SAP documentation or help files for more details on managing bank details and email notifications.
  
  
  Support: If you continue to experience issues or have specific requirements, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  In summary, the message "4355 Bank details created, e-mail will be sent" is a normal part of the process, and if you encounter any issues with email notifications, the above steps can help troubleshoot the situation.