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Message type: E = Error
Message class: >4 - SAP File Transfer Protocol
Message number: 353
Message text: No e-mail address defined for business partner &1
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>4353
- No e-mail address defined for business partner &1 ?The SAP error message "4353 No e-mail address defined for business partner &1" indicates that the system is trying to send an email to a business partner (BP) identified by the placeholder
&1
, but there is no email address associated with that business partner in the system.Cause:
- Missing Email Address: The primary cause of this error is that the business partner does not have an email address defined in their master data.
- Incorrect Business Partner: The business partner ID may be incorrect or not properly set up in the system.
- Data Synchronization Issues: If the business partner data is synchronized from another system, there may be issues with the data transfer.
Solution:
Check Business Partner Data:
- Go to the transaction code
BP
(Business Partner) in SAP.- Search for the business partner using the ID provided in the error message.
- Check the "Contact Information" section to see if an email address is defined.
- If not, add a valid email address.
Update Email Address:
- If the email address is missing, you can add it by editing the business partner's details.
- Ensure that the email address is correctly formatted.
Validate Business Partner:
- Ensure that the business partner is active and correctly set up in the system.
- Check for any other missing information that might be required for the business partner.
Data Synchronization:
- If the business partner data is coming from an external system, ensure that the synchronization process is functioning correctly and that the email addresses are being transferred properly.
Testing:
- After updating the email address, test the functionality that triggered the error to ensure that the issue is resolved.
Related Information:
Transaction Codes:
BP
- Business Partner MaintenanceSU01
- User Maintenance (if the business partner is also a user)Business Partner Roles: Ensure that the business partner has the appropriate roles assigned that may require an email address.
Email Configuration: Check the email configuration in your SAP system to ensure that it is set up correctly for sending emails.
Documentation: Refer to SAP Help documentation for more details on managing business partner data and troubleshooting email-related issues.
By following these steps, you should be able to resolve the error message and ensure that the business partner has a valid email address for communication.
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