How To Fix >4337 - User was entered in ISR with message number '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 337

• Message text: User was entered in ISR with message number '&1'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4337 - User was entered in ISR with message number '&1' ?

  The SAP error message "4337 User was entered in ISR with message number '&1'" typically relates to the Internet Sales and Services (ISR) component of SAP, which is used for managing online sales and service processes. This error indicates that a user has been entered into the ISR system with a specific message number, which is often related to a configuration or data entry issue.
  Cause:
  
  User Configuration Issue: The user may not be properly configured in the ISR system, leading to the error when trying to access certain functionalities.
  Message Number: The message number '&1' indicates a specific issue or warning related to the user. This could be due to missing authorizations, incorrect user roles, or other configuration problems.
  Data Inconsistency: There may be inconsistencies in the user data or settings that are causing the ISR system to throw this error.
  
  Solution:
  
  
  Check User Configuration:
  
  Verify that the user is correctly set up in the ISR system. This includes checking user roles, authorizations, and any specific settings related to ISR.
  Ensure that the user has the necessary permissions to access the ISR functionalities.
  
  
  
  Review Message Number:
  
  Look up the specific message number '&1' in the SAP system to understand the exact nature of the issue. This can provide insights into what needs to be corrected.
  Use transaction codes like SE91 (Message Maintenance) to find more details about the message.
  
  
  
  Authorization Check:
  
  Use transaction SU53 to check for authorization issues after the error occurs. This will show if the user lacks any necessary authorizations.
  If there are missing authorizations, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to ISR and the specific error message for additional troubleshooting steps and best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), and SE91 (Message Maintenance).
  SAP Notes: Search for SAP Notes related to ISR and error message 4337 in the SAP Support Portal for any known issues or patches.
  User Roles: Ensure that the user roles assigned to the user are appropriate for the tasks they need to perform in the ISR system.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message 4337 in the SAP ISR system.