How To Fix >4335 - First check and complete the user data

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 335

• Message text: First check and complete the user data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4335 - First check and complete the user data ?

  The SAP error message "4335 - First check and complete the user data" typically occurs when there is an issue with the user master data in the SAP system. This error is often encountered during user-related transactions, such as when trying to create or modify a user account.
  Cause:
  The error message indicates that there are missing or incomplete user data fields that need to be addressed before proceeding. Common causes include:
  
  Incomplete User Profile: Required fields in the user master record (such as name, email, or roles) are not filled out.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action.
  Incorrect User Type: The user type may not be set correctly, leading to restrictions on what actions can be performed.
  Data Consistency Issues: There may be inconsistencies in the user data that need to be resolved.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check User Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Review the user data for any missing or incomplete fields. Ensure that all required fields are filled out correctly.
  
  
  
  Complete Missing Information:
  
  If any fields are incomplete, fill them in. Common fields to check include:
  
  User's name
  Email address
  Roles and authorizations
  Address information
  
  
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action they are attempting. This may involve checking roles assigned to the user.
  
  
  
  Save Changes:
  
  After making the necessary changes, save the user data and try the action again.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SU10 - Mass User Maintenance
  PFCG - Role Maintenance (to check roles and authorizations)
  
  
  
  User Types: Ensure that the user type (e.g., dialog user, service user) is appropriate for the intended use.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user data and error message 4335.
  
  
  By following these steps, you should be able to resolve the error and ensure that the user data is complete and accurate.