How To Fix 3Q215 - Ask your HR administrator to maintain payroll calculation feature 27ESS.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 215

• Message text: Ask your HR administrator to maintain payroll calculation feature 27ESS.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q215 - Ask your HR administrator to maintain payroll calculation feature 27ESS. ?

  The SAP error message "3Q215 Ask your HR administrator to maintain payroll calculation feature 27ESS" typically indicates that there is an issue with the configuration of the payroll calculation features in the SAP system, specifically related to the Employee Self-Service (ESS) functionality.
  Cause:
  
  Missing Configuration: The payroll calculation feature 27ESS is not properly configured in the system. This feature is related to the processing of payroll data for employees using the ESS portal.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the payroll calculation features.
  System Settings: There may be inconsistencies or missing settings in the payroll schema or related configuration that prevent the payroll calculation from being executed correctly.
  
  Solution:
  
  
  HR Administrator Action: The HR administrator should log into the SAP system and check the configuration for payroll calculation feature 27ESS. This may involve:
  
  Accessing the relevant configuration settings in the SAP HR module.
  Ensuring that feature 27ESS is activated and properly set up.
  Reviewing the payroll schema to ensure that it includes the necessary logic for processing ESS-related payroll calculations.
  
  
  
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access the payroll calculation features. This may involve checking user roles and permissions in the SAP system.
  
  
  Testing: After making the necessary changes, the HR administrator should test the payroll calculation process to ensure that the error no longer occurs.
  
  
  Documentation: It may be helpful to document the changes made and any relevant settings for future reference.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific notes addressing this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training: If the HR administrator is not familiar with payroll configuration, consider providing training or resources to help them understand how to manage payroll features effectively.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support for further assistance.