How To Fix 3Q020 - Concern name and address are blank.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3Q - HR : Messages for Hong Kong

  • Message number: 020

  • Message text: Concern name and address are blank.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3Q020 - Concern name and address are blank. ?

    The SAP error message 3Q020 indicates that the concern name and address fields are blank in a specific context, typically related to the creation or processing of a business partner, customer, or vendor record. This error often arises in scenarios where the system requires certain mandatory fields to be filled out, and the absence of this information prevents the transaction from being completed.

    Cause:

    1. Missing Data: The most common cause is that the concern name and address fields have not been filled in during the creation or update of a business partner or customer/vendor record.
    2. Configuration Issues: There may be configuration settings in the SAP system that require these fields to be mandatory, and they are not being populated correctly.
    3. Data Transfer Issues: If data is being imported or transferred from another system, there may be issues with the data mapping that result in these fields being left blank.

    Solution:

    1. Fill in Required Fields: Ensure that the concern name and address fields are filled in correctly. You can do this by:

      • Navigating to the relevant transaction (e.g., creating or editing a business partner).
      • Entering the required information in the concern name and address fields.
    2. Check Configuration: If you have access to the configuration settings:

      • Go to the relevant customizing transaction (e.g., SPRO).
      • Check the settings for business partner or customer/vendor data to ensure that the fields are set as mandatory and that the system is configured correctly to handle these fields.
    3. Data Validation: If data is being imported:

      • Validate the data being imported to ensure that it includes the necessary fields.
      • Check the mapping of fields between the source system and SAP to ensure that the concern name and address are being correctly populated.
    4. Consult Documentation: Review SAP documentation or help resources for any specific requirements related to the transaction you are working with.

    5. Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like BP (Business Partner), XD01 (Create Customer), or MK01 (Create Vendor).
    • SAP Notes: Search for SAP Notes related to error message 3Q020 for any patches or updates that may address the issue.
    • User Roles: Ensure that the user role has the necessary permissions to create or edit the business partner or customer/vendor records.

    By addressing the missing information and ensuring proper configuration, you should be able to resolve the error message 3Q020 effectively.

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