How To Fix 3Q019 - Enter amounts in only one withdrawal group or check 'Entitl. settled'.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 019

• Message text: Enter amounts in only one withdrawal group or check 'Entitl. settled'.

What causes this issue?

An entry has been made in more than one of the withdrawal methods.
Withdrawal from a plan can be made using the amounts stored in one of
the following groupings:
mandatory and voluntary employee amounts and mandatory and voluntary
employer amounts;
total employee and employer amounts.
Alternatively, the withdrawal can be transfer to another plan indicated
by selecting the transfered option.
Both methods can not be selected at the same time.

System Response

The system does not allow this action.

How to fix this error?

Choose one of the three withdrawal methods:
mandatory and voluntary employee amounts and mandatory and voluntary
employer amounts;
total employee and employer amounts;
transfer the plan.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q019 - Enter amounts in only one withdrawal group or check 'Entitl. settled'. ?

  The SAP error message 3Q019 typically occurs in the context of managing withdrawal groups in the SAP system, particularly when dealing with financial transactions or allocations. This error indicates that there is an issue with how amounts are being entered in the withdrawal groups.
  Cause:
  The error message 3Q019 is triggered when:
  
  You have entered amounts in more than one withdrawal group for a particular transaction, which is not allowed.
  The system expects that either amounts should be entered in only one withdrawal group or the checkbox for "Entitlement settled" should be checked.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Withdrawal Groups: Review the withdrawal groups you are working with. Ensure that you have entered amounts in only one of the withdrawal groups. If you have mistakenly entered amounts in multiple groups, correct this by removing the amounts from all but one group.
  
  
  Use 'Entitlement Settled' Checkbox: If your intention is to settle entitlements rather than specifying amounts in withdrawal groups, check the "Entitlement settled" checkbox. This will allow the transaction to proceed without needing to specify amounts in the withdrawal groups.
  
  
  Review Configuration: If you are consistently encountering this error and it seems incorrect based on your business process, it may be worth reviewing the configuration settings related to withdrawal groups in your SAP system. Consult with your SAP administrator or functional consultant to ensure that the settings align with your business requirements.
  
  
  Consult Documentation: If you are unsure about the specific withdrawal groups or the implications of checking the "Entitlement settled" checkbox, refer to the SAP documentation or help resources for guidance on how these features are intended to work.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to financial postings, allocations, or withdrawals. Knowing the specific transaction code can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  User Permissions: Ensure that you have the necessary permissions to make changes to withdrawal groups and related financial transactions.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.