How To Fix 3O393 - EE is excluded because he/she is not a Taiwan employee

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 393

• Message text: EE is excluded because he/she is not a Taiwan employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3O393 - EE is excluded because he/she is not a Taiwan employee ?

  The SAP error message "3O393 EE is excluded because he/she is not a Taiwan employee" typically indicates that there is an issue with employee eligibility or classification within the SAP system, particularly in relation to Taiwan's employment regulations or configurations.
  Cause:
  
  Employee Classification: The employee in question may not be classified correctly in the system as a Taiwan employee. This could be due to incorrect data entry or missing information in the employee's master data.
  Organizational Structure: The employee may not belong to the correct organizational unit or company code that is designated for Taiwan employees.
  Country-Specific Settings: There may be specific settings or configurations in the SAP system that restrict certain functionalities or processes to employees based in Taiwan.
  Legal Compliance: The system may be enforcing legal compliance rules that exclude non-Taiwan employees from certain processes or transactions.
  
  Solution:
  
  Check Employee Master Data: Verify the employee's master data in SAP. Ensure that the employee is correctly classified as a Taiwan employee, including the correct country, region, and organizational unit.
  Review Organizational Assignments: Ensure that the employee is assigned to the correct organizational unit or company code that is recognized as a Taiwan entity.
  Consult with HR or Payroll: If you are unsure about the classifications or settings, consult with your HR or payroll department to ensure that the employee's data is compliant with local regulations.
  System Configuration: If you have access, review the configuration settings in SAP related to employee classifications and ensure that they are set up correctly for Taiwan.
  SAP Notes and Documentation: Check SAP Notes or documentation for any known issues or updates related to this error message. There may be patches or updates that address this specific issue.
  
  Related Information:
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  Training and Documentation: Ensure that relevant personnel are trained on how to correctly enter and maintain employee data in SAP to prevent similar issues in the future.
  Legal Compliance: Stay updated on local labor laws and regulations in Taiwan to ensure that your SAP configurations remain compliant.
  
  By addressing the underlying causes and ensuring that employee data is correctly maintained, you should be able to resolve the error message and allow the employee to be included in the relevant processes.