How To Fix 3O391 - No NHI EE Premium for pay date &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 391

• Message text: No NHI EE Premium for pay date &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O391 - No NHI EE Premium for pay date &1 ?

  The SAP error message 3O391 ("No NHI EE Premium for pay date &1") typically relates to issues with the National Health Insurance (NHI) employee premium calculations in the payroll process. This error indicates that the system could not find a valid NHI employee premium for the specified pay date.
  Causes:
  
  Missing Configuration: The NHI employee premium may not be configured correctly in the system for the specified pay date.
  Data Entry Errors: There may be incorrect or missing entries in the employee master data or payroll data that affect the NHI premium calculation.
  Date Range Issues: The pay date may fall outside the range of valid premium rates defined in the system.
  Changes in Legislation: If there have been recent changes in NHI regulations or premium rates, the system may not have been updated accordingly.
  Payroll Area Settings: The payroll area settings may not include the necessary information for calculating the NHI premium.
  
  Solutions:
  
  Check Configuration: Verify that the NHI employee premium is correctly configured in the system. This includes checking the relevant tables and settings in the SAP system (e.g., T5NHI for NHI settings).
  Update Master Data: Ensure that the employee master data is complete and accurate, particularly the fields related to NHI contributions.
  Review Date Ranges: Check the validity of the premium rates for the specified pay date. Ensure that the rates are defined for the correct period.
  Consult with Payroll Team: If there have been recent changes in legislation or premium rates, consult with the payroll or compliance team to ensure that the system reflects these changes.
  Run Payroll Simulation: Perform a payroll simulation for the affected employee(s) to identify any discrepancies or issues in the payroll calculation process.
  Check Payroll Area Settings: Review the payroll area settings to ensure that they are correctly set up to handle NHI contributions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to NHI premium calculations.
  Documentation: Refer to SAP documentation for detailed information on configuring NHI and payroll processing.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.