How To Fix 3O392 - EE is excluded because his/her employment status is Withdrawn in IT0000

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 392

• Message text: EE is excluded because his/her employment status is Withdrawn in IT0000

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O392 - EE is excluded because his/her employment status is Withdrawn in IT0000 ?

  The SAP error message 3O392 indicates that an employee is excluded from a specific process or action because their employment status is marked as "Withdrawn" in the IT0000 (Actions) infotype. This typically means that the employee is no longer active in the system, and therefore, cannot be processed for certain HR-related actions.
  Cause:
  
  Employment Status: The employee's status in the IT0000 infotype is set to "Withdrawn," which usually indicates that the employee has left the organization or their employment has been terminated.
  Data Entry Error: There may have been an error in data entry, where the employment status was incorrectly set to "Withdrawn."
  System Configuration: The system may be configured to exclude employees with certain statuses from specific processes, such as payroll, benefits, or reporting.
  
  Solution:
  
  
  Check Employment Status: 
  
  Navigate to the IT0000 infotype for the employee in question and verify their employment status.
  If the status is indeed "Withdrawn" and this is incorrect, you may need to change it to the appropriate status (e.g., "Active" or "Leave of Absence") if the employee is still with the organization.
  
  
  
  Correct Data Entry:
  
  If the status was set incorrectly, update the IT0000 infotype to reflect the correct employment status.
  Ensure that all relevant infotypes are updated accordingly to maintain data integrity.
  
  
  
  Consult HR Policies:
  
  Review your organization's HR policies regarding employee status changes to ensure compliance with internal procedures.
  
  
  
  System Configuration Review:
  
  If the exclusion is due to system configuration, consult with your SAP HR module administrator or technical team to review the configuration settings and make necessary adjustments.
  
  
  
  Documentation and Training:
  
  Ensure that HR personnel are trained on how to correctly manage employee statuses in SAP to prevent similar issues in the future.
  
  
  
  Related Information:
  
  Infotype IT0000: This infotype contains the actions related to an employee's employment status, including hiring, termination, and changes in status.
  SAP HR Module: Understanding the broader context of how employee data is managed in the SAP HR module can help in troubleshooting similar issues.
  Error Handling: Familiarize yourself with common SAP error messages and their resolutions to streamline HR processes.
  
  If the issue persists after checking and updating the employment status, it may be necessary to consult with SAP support or your internal IT team for further assistance.