How To Fix 3O383 - No payroll records for NHI supplementary premium

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 383

• Message text: No payroll records for NHI supplementary premium

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O383 - No payroll records for NHI supplementary premium ?

  The SAP error message 3O383 ("No payroll records for NHI supplementary premium") typically occurs in the context of payroll processing in SAP, particularly when dealing with National Health Insurance (NHI) supplementary premiums. This error indicates that the system could not find any payroll records related to the NHI supplementary premium for the employee in question.
  Causes:
  
  Missing Payroll Data: The employee may not have any payroll records for the period in question, which means there are no entries to process for the NHI supplementary premium.
  Incorrect Configuration: The payroll configuration for NHI supplementary premiums may not be set up correctly, leading to the system not recognizing the relevant payroll data.
  Employee Status: The employee may not be active or may not have been processed in the payroll run for the relevant period.
  Data Entry Errors: There may be errors in the employee's master data or payroll data that prevent the system from finding the necessary records.
  
  Solutions:
  
  Check Payroll Records: Verify that the employee has payroll records for the relevant period. You can do this by checking the payroll results in the SAP system.
  Review Configuration: Ensure that the configuration for NHI supplementary premiums is correctly set up in the system. This includes checking the relevant infotypes and payroll schemas.
  Run Payroll: If the employee has not been processed in the payroll run, ensure that the payroll has been executed for the relevant period.
  Correct Master Data: Review the employee's master data for any discrepancies or missing information that could affect payroll processing.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to handle NHI supplementary premiums and related payroll configurations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to investigate the issue further.
  Infotypes: Check relevant infotypes such as 0000 (Actions), 0001 (Organizational Assignment), and 0014 (Recurring Payments/Deductions) for the employee.
  SAP Notes: Look for SAP Notes related to payroll processing and NHI supplementary premiums for any known issues or patches that may address the error.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP payroll processing.