How To Fix 3O385 - Process completed; see log for more information


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3O - HR: Messages for Taiwan

  • Message number: 385

  • Message text: Process completed; see log for more information

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3O385 - Process completed; see log for more information ?

    The SAP error message 3O385 ("Process completed; see log for more information") typically indicates that a background job or process has completed, but there were issues or warnings during its execution. This message is often a generic notification that prompts users to check the detailed logs for more specific information about what went wrong.

    Causes

    1. Job Failures: The background job may have encountered errors during execution, such as data inconsistencies, missing data, or issues with the processing logic.
    2. Resource Limitations: The job may have run out of memory or other system resources.
    3. Configuration Issues: There may be misconfigurations in the job settings or parameters.
    4. Authorization Issues: The user or process may not have the necessary permissions to execute certain actions.
    5. Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to this error.

    Solutions

    1. Check the Job Log:

      • Go to transaction SM37 (Job Monitoring) to find the job that generated the error.
      • Look for the job in question and check its log for detailed error messages or warnings that can provide insight into what went wrong.
    2. Analyze the Error Messages:

      • Review any specific error messages or codes in the job log. These messages can guide you to the root cause of the issue.
    3. Review Job Configuration:

      • Ensure that the job is configured correctly, including the selection criteria, variants, and execution parameters.
    4. Check Authorizations:

      • Verify that the user or process executing the job has the necessary authorizations to perform all required actions.
    5. Monitor System Resources:

      • Check system performance and resource availability (memory, CPU, etc.) to ensure that the job can run without issues.
    6. Database Health:

      • Ensure that the database is functioning correctly and that there are no locks or connectivity issues.
    7. Retry the Job:

      • If the issue seems transient, you may try to rerun the job after addressing any identified issues.

    Related Information

    • Transaction Codes:

      • SM37: Job Monitoring
      • SM21: System Log
      • ST22: Dump Analysis
      • SLG1: Application Log
    • Documentation:

      • Refer to SAP Help documentation for specific background jobs or processes to understand their expected behavior and common issues.
    • SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the specific job or process you are working with.

    By following these steps, you should be able to diagnose and resolve the underlying issues causing the error message 3O385.

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