How To Fix 3N004 - Personnr is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: 3N - HR: Messages for Swedish Payroll

• Message number: 004

• Message text: Personnr is not correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3N004 - Personnr is not correct ?

  The SAP error message "3N004 Personnr is not correct" typically indicates that the personnel number (Personnr) entered in the system is invalid or does not exist in the database. This error can occur in various SAP modules, particularly in Human Capital Management (HCM) or when dealing with employee-related transactions.
  Causes:
  
  Invalid Personnel Number: The personnel number entered may not exist in the system or may have been deleted.
  Incorrect Input: There may be a typographical error in the personnel number.
  Authorization Issues: The user may not have the necessary authorizations to view or access the personnel number.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing records or incorrect data entries.
  Incorrect Selection Criteria: If the personnel number is being used in a report or selection screen, the criteria may not match any existing records.
  
  Solutions:
  
  Verify Personnel Number: Double-check the personnel number for any typographical errors. Ensure that it is entered correctly.
  Check Existence: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the personnel number exists in the system.
  Authorization Check: Ensure that the user has the necessary authorizations to access the personnel data. This may involve checking user roles and permissions.
  Consult with HR: If the personnel number is supposed to exist but does not, consult with the HR department to confirm the status of the employee record.
  Data Consistency Check: If there are suspected data issues, it may be necessary to run consistency checks or consult with a technical team to investigate further.
  Use Alternative Identifiers: If applicable, try using other identifiers (like employee ID or username) to access the required information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HCM, such as PA20, PA30, and PA40 (for personnel actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to user manuals or training materials for guidance on entering personnel numbers and navigating the HR module.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.