How To Fix 3L197 - Employee refused because recorded basis is zero.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3L - HR: Messages for Mexico

• Message number: 197

• Message text: Employee refused because recorded basis is zero.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3L197 - Employee refused because recorded basis is zero. ?

  The SAP error message 3L197 ("Employee refused because recorded basis is zero") typically occurs in the context of payroll processing or time management within the SAP system. This error indicates that the system is attempting to process a payroll or time entry for an employee, but the recorded basis (which could refer to hours worked, wage types, or other relevant data) is zero. This means that there is no valid data to process for that employee, leading to the refusal of the transaction.
  Causes:
  
  Missing Time Entries: The employee may not have any recorded time entries for the pay period in question.
  Incorrect Configuration: There may be issues with the configuration of wage types or time management settings that prevent the system from recognizing valid entries.
  Data Entry Errors: There could be errors in data entry, such as incorrect employee numbers or missing information in the time management or payroll records.
  Employee Status: The employee may be in a status that does not allow for payroll processing (e.g., inactive, on leave, etc.).
  Integration Issues: If the payroll system is integrated with other systems (like time tracking), there may be issues with data transfer or synchronization.
  
  Solutions:
  
  Check Time Entries: Verify that the employee has valid time entries for the relevant period. If not, ensure that the time is recorded correctly.
  Review Configuration: Check the configuration of wage types and time management settings to ensure they are set up correctly.
  Correct Data Entry: Review the data entries for the employee to ensure that all required fields are filled out correctly and that there are no typos or errors.
  Employee Status: Check the employee's status in the system to ensure they are eligible for payroll processing.
  Run Reports: Use relevant SAP reports to identify any discrepancies in time or payroll data for the employee.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and its context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PT60 (Time Evaluation) to investigate employee records and time data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate roles and permissions to view and edit employee time and payroll data.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR and payroll modules.