How To Fix 3G373 - Internal error when defining the account for search key &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 373

  • Message text: Internal error when defining the account for search key &1

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  • What causes this issue?

    No entry could be found in the internal table GT_ACCOUNT_TAB for the
    search key "&V1&'.
    Search key: company code, transaction key, symbolic account, EE
    modifier, service type and service category.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3G373 - Internal error when defining the account for search key &1 ?

    The SAP error message 3G373 ("Internal error when defining the account for search key &1") typically indicates an issue related to the configuration of the account assignment or the search key in the system. This error can occur in various contexts, such as during the creation or modification of master data (like vendor or customer accounts) or while processing transactions.

    Possible Causes:

    1. Configuration Issues: There may be a misconfiguration in the account assignment settings or in the related master data.
    2. Data Inconsistencies: Inconsistent or incomplete data in the database can lead to internal errors.
    3. Authorization Issues: Lack of proper authorizations for the user trying to perform the action may trigger this error.
    4. System Bugs: There could be a bug in the SAP system or a specific version that is causing this internal error.
    5. Missing Customization: If the system has been customized, there may be missing or incorrect custom settings.

    Solutions:

    1. Check Configuration: Review the configuration settings related to the account assignment and ensure that they are set up correctly.
    2. Data Validation: Validate the data being used for the search key and ensure that all required fields are filled out correctly.
    3. User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
    4. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest support packages or patches may resolve the issue.
    5. Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the internal error is occurring.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Depending on where the error occurs, you may be using transaction codes like SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator) to investigate further.
    • Logs and Traces: Check the application logs (transaction SLG1) or system logs (transaction SM21) for additional error messages or warnings that may provide more context.
    • Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.

    By following these steps, you should be able to diagnose and potentially resolve the error message 3G373 in your SAP system.

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