How To Fix 3G364 - The document line text could not be read


3G364 - Overview

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 364

  • Message text: The document line text could not be read

  • Show details Hide details
  • What causes this issue?

    The line item text could not be read for one of the following reasons:
    No destination could be found in the ALE distribution model for the
    CompanyCode.GetPeriod method.
    A system or communication error occurred when executing the function
    FI_GET_SGTXT in the target system.

    Error message extract from SAP system. Copyright SAP SE.


3G364 - Details

  • The SAP error message 3G364, "The document line text could not be read," typically occurs when there is an issue with accessing or retrieving the line item text associated with a document in the SAP system. This can happen in various contexts, such as during the creation or modification of purchase orders, invoices, or other financial documents.
    Causes:
    
    Missing Text Entries: The line item may not have any text entries associated with it, or the text may have been deleted.
    Authorization Issues: The user may not have the necessary authorizations to view or access the text associated with the document.
    Data Corruption: There may be corruption in the database or issues with the document itself that prevent the text from being read.
    
    Configuration Issues: Incorrect configuration settings in the SAP system related to text management or document types. System Performance: Temporary system performance issues or locks that prevent the retrieval of the text. Solutions: Check Text Entries: Verify

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