How To Fix 3G364 - The document line text could not be read

3G364 - Overview

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 364

• Message text: The document line text could not be read

What causes this issue?

The line item text could not be read for one of the following reasons:
No destination could be found in the ALE distribution model for the
CompanyCode.GetPeriod method.
A system or communication error occurred when executing the function
FI_GET_SGTXT in the target system.

Error message extract from SAP system. Copyright SAP SE.

3G364 - Details

• The SAP error message 3G364, "The document line text could not be read," typically occurs when there is an issue with accessing or retrieving the line item text associated with a document in the SAP system. This can happen in various contexts, such as during the creation or modification of purchase orders, invoices, or other financial documents.
  Causes:
  
  Missing Text Entries: The line item may not have any text entries associated with it, or the text may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the text associated with the document.
  Data Corruption: There may be corruption in the database or issues with the document itself that prevent the text from being read.
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to text management or document types.
  System Performance: Temporary system performance issues or locks that prevent the retrieval of the text.
  
  Solutions:
  
  Check Text Entries: Verify