How To Fix 3G311 - Sequence number &1 for personnel number &2 for run type &3 not yet posted

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 311

• Message text: Sequence number &1 for personnel number &2 for run type &3 not yet posted

What causes this issue?

When evaluating retroactive accounting results, the posting index from
table PPOIX is processed to generate the posting document.
The sequence number &V1& for personnel number &V2& has not yet been
posted with run type &V3&. This means that no posting index can be
processed for this result. A new posting index is generated instead.
If wage types that follow the inflow principle have been evaluated in a
retroactive accounting chain, it is possible that posting balances are
not cleared when retroactive accounting is performed for runs that have
not been posted.

System Response

Once you have stored wage types in the table T52CODIST_RETRO and use the
distribution of liabilities according to expenses, there are two options
for retroactive accounting for runs that have not been posted:
1. In a productive posting run, the employee is rejected by posting.
2. In a simulation and test run, the system displays a warning. If the
posting run is terminated with a balance error, the system displays an
error message.

How to fix this error?

Post the sequence number &V1& for personnel number &V2& to Accounting
before you perform the current evaluation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G311 - Sequence number &1 for personnel number &2 for run type &3 not yet posted ?

  The SAP error message 3G311 indicates that there is an issue with the posting of a sequence number for a specific personnel number and run type. This error typically occurs in the context of payroll processing or time management in SAP HR (Human Resources) modules.
  Cause:
  The error message 3G311 usually arises due to one of the following reasons:
  
  
  Unposted Data: The sequence number for the specified personnel number and run type has not been posted yet. This can happen if the payroll run was not completed successfully or if there are pending actions that need to be addressed.
  
  
  Incorrect Configuration: There may be configuration issues in the payroll schema or in the way the payroll run is set up.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the personnel number, such as missing or incorrect infotype records.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or post the payroll data.
  
  
  Solution:
  To resolve the error message 3G311, you can take the following steps:
  
  
  Check Payroll Status: Verify the status of the payroll run for the specified personnel number. Ensure that the payroll run has been completed and that all necessary postings have been made.
  
  
  Review Logs: Check the payroll log for any errors or warnings that may indicate why the posting has not occurred. This can provide insights into what needs to be corrected.
  
  
  Re-run Payroll: If the payroll run was not completed successfully, you may need to re-run the payroll for the affected personnel number.
  
  
  Check Configuration: Review the payroll configuration settings to ensure that everything is set up correctly. This includes checking the payroll schema and any related settings.
  
  
  Data Consistency Check: Ensure that all required infotypes for the personnel number are correctly maintained and that there are no missing or incorrect entries.
  
  
  Authorization Check: Ensure that the user attempting to post the data has the necessary authorizations to perform the action.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or specific guidance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA03 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to check and manage payroll data.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the error message 3G311.