How To Fix 3G239 - Error during status update (Rollback has occurred)

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 239

• Message text: Error during status update (Rollback has occurred)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G239 - Error during status update (Rollback has occurred) ?

  The SAP error message 3G239: Error during status update (Rollback has occurred) typically indicates that there was an issue during a transaction that required a status update, and as a result, the system has rolled back the changes to maintain data integrity. This error can occur in various contexts, such as during the processing of documents, updates to records, or when executing certain transactions.
  Causes:
  
  Database Locking Issues: Another transaction may have locked the database record that your transaction is trying to update.
  Data Consistency Errors: There may be inconsistencies in the data that prevent the status update from being completed successfully.
  Authorization Issues: The user may not have the necessary authorizations to perform the status update.
  System Errors: There could be underlying system issues, such as memory problems or configuration errors.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database records. If you find locks, you may need to wait for the other transaction to complete or resolve the lock.
  Review Logs: Check the application logs using transaction SLG1 to get more details about the error. This can provide insights into what went wrong during the status update.
  Data Consistency Check: Ensure that the data being processed is consistent and meets all the necessary criteria for the status update.
  Authorization Check: Verify that the user has the appropriate authorizations to perform the action that triggered the error.
  Debugging: If the error is related to custom code, you may need to debug the program to identify the root cause of the issue.
  System Health Check: Ensure that the SAP system is running optimally. Check for any performance issues or system errors that may be affecting transactions.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or transaction you are working with, as it may provide additional context or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.