How To Fix 3G189 - Error when reading cluster CU for the personnel number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 189

• Message text: Error when reading cluster CU for the personnel number &1

What causes this issue?

Although entries exist for the personnel numbers for cluster CU in
table PCL2, these entries could not be read.
You probably do not have any authorization to read the cluster CU.

System Response

It is not possible to perform a completeness check.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G189 - Error when reading cluster CU for the personnel number &1 ?

  The SAP error message 3G189, which states "Error when reading cluster CU for the personnel number &1," typically occurs in the context of HR (Human Resources) data processing. This error indicates that there is an issue with reading the cluster data for a specific personnel number in the database.
  Causes:
  
  Data Corruption: The cluster data for the specified personnel number may be corrupted or incomplete.
  Missing Data: The personnel number may not exist in the database, or the relevant cluster data has not been created.
  Authorization Issues: The user may not have the necessary authorizations to access the cluster data for the specified personnel number.
  Database Issues: There could be underlying database issues, such as locks or inconsistencies in the database tables.
  Configuration Issues: Incorrect configuration in the HR module or related settings may lead to this error.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number provided in the error message is correct and exists in the system.
  Data Consistency Check: Use transaction codes like PU01 or PU03 to check the consistency of the HR data and perform necessary corrections.
  Rebuild Cluster Data: If data corruption is suspected, you may need to rebuild the cluster data. This can often be done using specific SAP programs or transactions designed for this purpose.
  Authorization Check: Ensure that the user has the necessary authorizations to access the HR data for the specified personnel number.
  Database Administration: Consult with your database administrator to check for any locks or issues in the database that may be causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SE11 (Data Dictionary) for further investigation.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any steps you have already taken.
  Documentation: Review SAP documentation related to HR data management and cluster tables for a deeper understanding of how data is structured and accessed.
  
  By following these steps, you should be able to diagnose and resolve the error message 3G189 effectively.