How To Fix 3F607 - There are no links to survey providers available.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 607

• Message text: There are no links to survey providers available.

What causes this issue?

Please maintain the survey provider with which you wish to work in the
relevant Customizing tables (T71SS_HEAD and T71SS_DETAIL).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3F607 - There are no links to survey providers available. ?

  The SAP error message 3F607 ("There are no links to survey providers available") typically occurs in the context of SAP's Supplier Relationship Management (SRM) or similar modules where surveys or feedback mechanisms are utilized. This error indicates that the system is unable to find any active links or connections to the survey providers that are necessary for conducting surveys or gathering feedback.
  Causes:
  
  Configuration Issues: The survey provider may not be properly configured in the system. This could include missing settings or incorrect parameters.
  Inactive Survey Providers: The survey providers that are supposed to be linked may be inactive or not set up correctly in the system.
  Authorization Issues: The user may not have the necessary permissions to access the survey providers.
  System Updates or Changes: Recent updates or changes in the system might have affected the links to the survey providers.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for survey providers in the SAP system.
  Ensure that the survey providers are correctly set up and linked to the relevant processes.
  
  
  
  Activate Survey Providers:
  
  Verify that the survey providers are active. If they are inactive, activate them in the system.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the survey providers.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration steps related to survey providers.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on how to properly set up and manage survey providers within the SAP system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.