How To Fix 3B998 - Mismatch of birth date - date in personal ID number

SAP Error Message - Details

• Message type: E = Error

• Message class: 3B - Messages HR SK

• Message number: 998

• Message text: Mismatch of birth date - date in personal ID number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3B998 - Mismatch of birth date - date in personal ID number ?

  The SAP error message 3B998 indicates a mismatch between the birth date in the personal ID number and the date stored in the SAP system. This error typically arises during processes that involve personal identification numbers, such as when entering or validating employee data.
  Cause:
  The mismatch can occur due to several reasons:
  
  Data Entry Error: The birth date entered in the SAP system does not match the birth date encoded in the personal ID number (e.g., national ID, social security number).
  Incorrect Personal ID Number: The personal ID number itself may have been entered incorrectly, leading to a mismatch.
  Changes in Personal Information: If an employee's birth date has been changed in the SAP system but not updated in the personal ID number, this can lead to discrepancies.
  System Configuration Issues: There may be issues with how the system is configured to validate personal ID numbers against employee records.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Verify Data Entry:
  
  Check the birth date entered in the SAP system against the personal ID number. Ensure that both dates match exactly.
  
  
  
  Correct Personal ID Number:
  
  If the personal ID number is incorrect, update it with the correct number that corresponds to the employee's details.
  
  
  
  Update Employee Information:
  
  If there has been a legitimate change in the employee's birth date, ensure that the personal ID number is also updated accordingly.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the handling of personal ID numbers and employee data.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the data, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check system configurations or logs for additional insights.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users entering personal data are trained on the importance of accuracy in data entry to prevent such errors.
  Data Validation: Implement validation checks in the data entry process to catch mismatches before they lead to errors.
  
  By following these steps, you should be able to identify and resolve the cause of the 3B998 error in SAP.