How To Fix 3B996 - Error on personal ID number (modulo 11 mismatch)

SAP Error Message - Details

• Message type: E = Error

• Message class: 3B - Messages HR SK

• Message number: 996

• Message text: Error on personal ID number (modulo 11 mismatch)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3B996 - Error on personal ID number (modulo 11 mismatch) ?

  The SAP error message 3B996 indicates a problem with the personal ID number (such as a social security number or other identification number) due to a "modulo 11 mismatch." This error typically arises when the personal ID number does not pass the modulo 11 check, which is a validation method used to ensure the integrity of the number.
  Cause:
  The modulo 11 check is a mathematical validation that is often used for personal identification numbers to ensure that they are correctly formatted and valid. The error can occur due to several reasons:
  
  Incorrect Personal ID Number: The number entered may be incorrect or mistyped.
  Invalid Format: The personal ID number may not conform to the expected format or length.
  Calculation Error: The modulo 11 calculation may not match the expected result based on the digits of the personal ID number.
  Data Entry Issues: Spaces, special characters, or other non-numeric characters may have been inadvertently included.
  
  Solution:
  To resolve the 3B996 error, you can take the following steps:
  
  Verify the Personal ID Number: Check the personal ID number for accuracy. Ensure that it is entered correctly without any typos.
  Check the Format: Ensure that the personal ID number adheres to the required format and length as specified by your organization or the relevant authority.
  Recalculate Modulo 11: If you have access to the calculation method, manually recalculate the modulo 11 check to see if the number is valid.
  Remove Invalid Characters: Ensure that the personal ID number contains only numeric characters and does not include any spaces or special characters.
  Consult Documentation: Refer to your organization's documentation or SAP guidelines for specific requirements related to personal ID numbers.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  Modulo 11 Calculation: This is a checksum algorithm that involves multiplying each digit of the number by a weight factor, summing the results, and then calculating the remainder when divided by 11. The result is then compared to a check digit (if applicable).
  SAP Notes: Check SAP Notes for any known issues or updates related to personal ID number validation.
  User Training: Ensure that users entering personal ID numbers are trained on the correct format and validation rules to minimize errors.
  
  By following these steps, you should be able to identify and correct the issue causing the 3B996 error in SAP.