How To Fix 37241 - Graphical Screen Painter canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 37 - Screen Painter

  • Message number: 241

  • Message text: Graphical Screen Painter canceled

  • Show details Hide details
  • What causes this issue?

    You chose the function "Cancel Graphical Fullscreen".

    System Response

    The system identified the "Graphical Screen Painter" process and
    terminated it.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 37241 - Graphical Screen Painter canceled ?

    The SAP error message "37241 Graphical Screen Painter canceled" typically occurs when a user attempts to use the Graphical Screen Painter tool in SAP and the operation is interrupted or canceled. This can happen for various reasons, including user actions, system issues, or configuration problems.

    Causes:

    1. User Cancellation: The user may have manually canceled the operation by clicking the cancel button or closing the window.
    2. Session Timeout: The session may have timed out due to inactivity, leading to the cancellation of the operation.
    3. Technical Issues: There may be technical issues with the SAP GUI or the underlying system that cause the Screen Painter to fail.
    4. Authorization Issues: The user may not have the necessary authorizations to perform actions in the Screen Painter.
    5. Configuration Problems: There could be issues with the configuration of the SAP system or the specific environment being used.

    Solutions:

    1. Retry the Operation: Simply try to reopen the Graphical Screen Painter and perform the action again.
    2. Check User Authorizations: Ensure that the user has the necessary authorizations to access and use the Graphical Screen Painter.
    3. Session Management: If the session timed out, log back into the system and try again. Consider adjusting session timeout settings if necessary.
    4. Check for Technical Issues: Look for any error messages in the SAP GUI or system logs that might indicate a technical problem. Restarting the SAP GUI or the system may help.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues with the Graphical Screen Painter.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • SAP GUI Version: Ensure that you are using a compatible version of the SAP GUI, as older versions may have bugs or compatibility issues with newer SAP systems.
    • System Logs: Review system logs (transaction SM21) for any related errors that occurred around the same time as the cancellation.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SE41 (Menu Painter).

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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