How To Fix 37240 - Graphical Screen Painter not active or could not be canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 240

• Message text: Graphical Screen Painter not active or could not be canceled

What causes this issue?

You chose "Cancel Graphical Screen Painter". This should terminate any
existing "Graphical Screen Painter" process. However, the system cannot
execute the function due to one of the following:
There is no active "Graphical Screen Painter" process.
You are using a hardware platform on which the graphical Screen Painter
is not implemented.
The graphical Screen Painter is not a part of your SAP runtime system.
Your personal default setting for the Screen Painter is "Do not use
graphical Screen Painter".

System Response

The system cannot execute the function.

How to fix this error?

If you are using the "Do not use graphical Screen Painter" setting, and
you still want to cancel the process, change your settings.
You can do this by choosing Utilities-> Settings -> Graphical Screen
Painter on the Screen Painter initial screen or in one of the editing
screens in the Screen Painter.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37240 - Graphical Screen Painter not active or could not be canceled ?

  The SAP error message "37240: Graphical Screen Painter not active or could not be canceled" typically occurs when there is an issue with the Graphical Screen Painter tool in the SAP environment. This tool is used for designing and modifying screens in SAP applications.
  Causes:
  
  Graphical Screen Painter Not Installed: The Graphical Screen Painter may not be installed or activated in your SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or use the Graphical Screen Painter.
  System Configuration: There may be configuration issues in the SAP system that prevent the Graphical Screen Painter from functioning correctly.
  Session Issues: Sometimes, the issue can arise from a session that is not properly closed or is in an inconsistent state.
  Technical Errors: There could be underlying technical errors or bugs in the SAP system that are causing the Graphical Screen Painter to fail.
  
  Solutions:
  
  Check Installation: Ensure that the Graphical Screen Painter is installed and activated in your SAP system. You may need to consult with your SAP Basis team to verify this.
  User Authorizations: Verify that the user has the necessary authorizations to access the Graphical Screen Painter. This can be checked in transaction SU53 or by consulting with your security team.
  Restart the Session: Log out of the SAP system and log back in. This can sometimes resolve session-related issues.
  Check System Configuration: Review the system configuration settings related to the Graphical Screen Painter. This may require assistance from your SAP Basis or technical team.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) and SE41 (Menu Painter) that may be useful in your work with screen design.
  SAP Community: Engage with the SAP Community forums where you can find discussions and solutions related to similar issues faced by other users.
  Documentation: Review SAP documentation related to the Graphical Screen Painter for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 37240 in your SAP environment.