How To Fix 37242 - Graphical layout editor: F1 help through Performance Assistant impossible

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 242

• Message text: Graphical layout editor: F1 help through Performance Assistant impossible

What causes this issue?

Your personal user setting for displaying F1 help is the "Performance
Assistant". From the graphical Screen Painter, however, it is not
possible - for technical reasons - to display the help text directly in
the Performance Assistant. The required F1 help can only be displayed
when you have completed the graphical Screen Painter or have branched to
another part of the Screen Painter.

System Response

The system uses the setting "in modal window (R/3)" for displaying the
required help text.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37242 - Graphical layout editor: F1 help through Performance Assistant impossible ?

  The SAP error message 37242, which states "Graphical layout editor: F1 help through Performance Assistant impossible," typically occurs when you are trying to access the F1 help (context-sensitive help) in the graphical layout editor of SAP, but the system is unable to provide the help content.
  Cause:
  
  Missing Help Documentation: The most common cause is that the help documentation for the specific component or area you are trying to access is not available or not installed in your SAP system.
  System Configuration: There may be configuration issues in the SAP system that prevent the help content from being displayed.
  Network Issues: If the help content is supposed to be fetched from an external source, network issues could prevent access to that content.
  User Authorizations: The user may not have the necessary authorizations to access the help content.
  
  Solution:
  
  Check Help Documentation: Ensure that the relevant help documentation is installed in your SAP system. You can do this by checking the SAP Help Portal or contacting your SAP Basis team to verify the installation.
  System Configuration: Review the system configuration settings related to help documentation. Ensure that the settings are correctly configured to allow access to the Performance Assistant.
  Network Connectivity: If the help content is fetched from an external source, check your network connectivity and ensure that there are no firewall or proxy issues blocking access.
  User Authorizations: Verify that the user has the necessary authorizations to access the help content. You may need to consult with your SAP security team to ensure that the user roles are correctly assigned.
  SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, SAP releases notes that provide fixes or workarounds for specific error messages.
  
  Related Information:
  
  SAP Help Portal: You can access the SAP Help Portal for documentation and resources related to SAP products.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to specific issues, as other users may have encountered similar problems.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting your ability to work effectively in the system.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the SAP error message 37242.