How To Fix 32123 - Field DIFFLST (&) and field PENSMR (&) must have the same amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 32 - HR: Public Sector Austria

• Message number: 123

• Message text: Field DIFFLST (&) and field PENSMR (&) must have the same amount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 32123 - Field DIFFLST (&) and field PENSMR (&) must have the same amount ?

  The SAP error message 32123, which states that "Field DIFFLST (&) and field PENSMR (&) must have the same amount," typically occurs in the context of financial transactions or postings where there is a mismatch in the amounts being processed. This error is often related to the handling of differences in amounts, such as in invoice verification or payment processing.
  Cause:
  
  Mismatched Amounts: The most common cause of this error is that the amounts in the fields DIFFLST (which usually represents a difference amount) and PENSMR (which typically represents a payment amount) do not match. This can happen if there are discrepancies in the invoice or payment data.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned, leading to inconsistencies in how amounts are calculated or displayed.
  Data Entry Errors: Manual data entry errors can also lead to mismatched amounts, especially if the user inputs different values for the two fields.
  
  Solution:
  
  Check Amounts: Review the amounts in both fields (DIFFLST and PENSMR) to ensure they are equal. If they are not, determine the correct amount and adjust accordingly.
  Review Document Flow: Check the document flow related to the transaction to identify where the discrepancy originated. This may involve looking at related invoices, credit memos, or payment documents.
  Reconcile Differences: If there are legitimate differences (e.g., discounts, adjustments), ensure that they are properly accounted for in the system. You may need to create additional entries to reflect these differences accurately.
  Configuration Review: If the issue persists, consult with your SAP configuration team to review the settings related to financial postings and ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in the context of your particular module (e.g., FI, MM).
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like FB60 (Invoice), FB70 (Customer Invoice), or F-28 (Incoming Payments) when encountering this error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to financial documents, as this can also affect the ability to resolve discrepancies.
  
  If the issue continues after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.