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Message type: E = Error
Message class: 30 - Service Master: Basic Data
Message number: 062
Message text: Data for standard service catalog copied -> check duplicated data
You are creating a new service master record using the referencing
technique. The data relating to the standard service catalog (type,
edition, and item number in the standard service catalog) has been
copied.
On the basic data screen, please check the data entered. Since this
data should normally be unique among all service master records, you
should change at least one piece of data relating to the standard
service catalog in the new master record.
Error message extract from SAP system. Copyright SAP SE.
30062
- Data for standard service catalog copied -> check duplicated data ?The SAP error message 30062, which states "Data for standard service catalog copied -> check duplicated data," typically occurs in the context of service management or service catalog management within SAP. This error indicates that there is an issue with duplicate entries in the service catalog data that you are trying to copy or import.
Cause:
- Duplicate Entries: The primary cause of this error is the presence of duplicate entries in the service catalog. This can happen if the same service or item is being copied multiple times or if there are existing entries that conflict with the new data being imported.
- Data Integrity Issues: There may be integrity issues in the database where the service catalog is stored, leading to inconsistencies.
- Configuration Errors: Incorrect configurations or settings in the service catalog management module can also lead to this error.
Solution:
Check for Duplicates:
- Review the service catalog entries to identify any duplicates. You can do this by querying the database or using SAP transaction codes related to service management.
- Remove or consolidate duplicate entries as necessary.
Data Validation:
- Before copying or importing data, ensure that the data being imported does not already exist in the system. This can be done by running validation checks or using tools provided by SAP for data import.
Use Transaction Codes:
- Utilize relevant transaction codes (like
SOLMAN_WORKCENTER
,SCC1
, or others depending on your specific SAP setup) to manage and review service catalog entries.Consult Documentation:
- Refer to SAP documentation or notes related to service catalog management for specific guidelines on handling duplicates.
System Configuration:
- Check the configuration settings in the service catalog management module to ensure that they are set up correctly to prevent duplicates.
SAP Support:
- If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates that address the issue.
Related Information:
By following these steps, you should be able to resolve the error and ensure that your service catalog data is correctly managed without duplicates.
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