How To Fix 30064 - Data for standard service catalog incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: 30 - Service Master: Basic Data

• Message number: 064

• Message text: Data for standard service catalog incomplete

What causes this issue?

The data on the standard service catalog (type, edition, and item
number in the standard service catalog) is incomplete.

How to fix this error?

Please make entries in all three fields.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 30064 - Data for standard service catalog incomplete ?

  The SAP error message 30064, which states "Data for standard service catalog incomplete," typically occurs in the context of SAP Service Management or SAP Solution Manager when there is missing or incomplete data related to the service catalog. This can affect the ability to create or manage service requests effectively.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Configuration: The service catalog may not be fully configured, meaning that some required fields or entries are missing.
  Missing Entries: Specific services or service categories may not have been defined in the system.
  Authorization Issues: Users may not have the necessary permissions to access certain parts of the service catalog.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from recognizing the service catalog entries.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the Service Catalog configuration in SAP and ensure that all necessary entries are complete.
  Verify that all required fields are filled out correctly.
  
  
  
  Review Service Entries:
  
  Check if all services that should be part of the catalog are defined and active.
  Ensure that the service categories and services are linked correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the service catalog.
  Review the roles and permissions assigned to the user.
  
  
  
  Data Consistency:
  
  Run consistency checks in the system to identify any discrepancies in the service catalog data.
  Correct any inconsistencies found during the checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the service catalog for any specific requirements or known issues.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_ADMIN for Solution Manager administration or SPRO for configuration settings.
  SAP Notes: Search for SAP Notes related to error 30064 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 30064 in your SAP system.