How To Fix 30061 - Particulars relating to standard service catalog are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: 30 - Service Master: Basic Data

• Message number: 061

• Message text: Particulars relating to standard service catalog are incorrect

What causes this issue?

Via an external user function, you have checked the data on the
standard service catalog (type, edition and item number in standard
service catalog).

System Response

This check revealed that the data entered in these fields does not
conform with the rules laid down in the external user function.

How to fix this error?

Please acquaint yourself with the checking rules of the external user
function and make enter your data in accordance with these rules.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 30061 - Particulars relating to standard service catalog are incorrect ?

  The SAP error message 30061, which states "Particulars relating to standard service catalog are incorrect," typically occurs in the context of SAP Service Management or SAP Solution Manager when there are issues with the configuration of the service catalog or the service items within it.
  Causes:
  
  Incorrect Configuration: The service catalog or its items may not be configured correctly. This could include missing or incorrect entries in the service catalog.
  Data Inconsistency: There may be inconsistencies in the data related to the service catalog, such as missing descriptions, incorrect service types, or invalid status.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the service catalog.
  Transport Issues: If the service catalog was transported from one system to another, there may have been issues during the transport process that led to incomplete or incorrect data.
  
  Solutions:
  
  Check Configuration: Review the configuration of the service catalog and its items. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Data Validation: Validate the data in the service catalog for any inconsistencies. This may involve checking for missing descriptions, incorrect service types, or invalid statuses.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access and modify the service catalog. This may involve checking user roles and permissions.
  Transport Review: If the service catalog was recently transported, review the transport logs for any errors or warnings. You may need to re-transport the service catalog or manually correct any issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to error 30061. SAP frequently updates its knowledge base with solutions to common issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER, CRMD_ORDER, or SCC1 for transport management.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message 30061 in SAP.