How To Fix >3589 - Company code group &2 for collective bill account different to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 589

• Message text: Company code group &2 for collective bill account different to &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3589 - Company code group &2 for collective bill account different to &1 ?

  The SAP error message 3589 indicates that there is a mismatch between the company code group assigned to a collective billing account and the company code group of the related company code. This typically occurs in the context of billing and invoicing processes, particularly when dealing with collective billing accounts.
  Cause:
  The error arises when:
  
  The collective billing account is assigned to a different company code group than the one associated with the company code being processed.
  This can happen if the configuration settings for the billing accounts or company codes are not aligned properly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify the company code group settings for both the collective billing account and the company code.
  Ensure that both are assigned to the same company code group.
  
  
  
  Adjust Company Code Group:
  
  If necessary, change the company code group of the collective billing account or the company code to ensure they match.
  This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant billing or financial settings.
  
  
  
  Review Master Data:
  
  Check the master data for the customer or vendor associated with the collective billing account to ensure that it is correctly set up with the appropriate company code group.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to billing accounts and company code groups for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBY6 (to check company code settings) or BP (to manage business partner data) to access the relevant configurations.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 3589 and ensure that your billing processes run smoothly.