How To Fix >3564 - No internal bank details exist for external bank details &1 (partner: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 564

• Message text: No internal bank details exist for external bank details &1 (partner: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >3564 - No internal bank details exist for external bank details &1 (partner: &2) ?

  The SAP error message 3564 indicates that there are no internal bank details associated with the specified external bank details for a given partner. This typically occurs in the context of financial transactions, where the system is trying to process a payment or a transaction that requires bank details.
  Cause:
  
  Missing Internal Bank Details: The primary cause of this error is that the internal bank details (such as bank account number, bank key, etc.) have not been maintained for the specified external bank details.
  Incorrect Partner Data: The partner (vendor or customer) may not have the correct bank details set up in the system.
  Data Inconsistency: There may be inconsistencies or errors in the data entry for the bank details or partner information.
  Configuration Issues: There could be configuration issues in the bank master data settings or in the payment processing settings.
  
  Solution:
  
  
  Maintain Bank Details:
  
  Go to the transaction code FI01 (for creating a bank master record) or FI02 (for changing a bank master record).
  Enter the relevant details for the partner (vendor or customer) and ensure that the internal bank details are correctly maintained.
  Make sure that the external bank details are linked to the internal bank details.
  
  
  
  Check Partner Data:
  
  Verify that the partner (vendor or customer) has the correct bank details assigned. You can check this in the vendor or customer master data using transaction codes XK02 (for vendors) or FD02 (for customers).
  Ensure that the bank details are correctly entered and saved.
  
  
  
  Review Configuration:
  
  Check the configuration settings for bank master data in the SAP system. This can be done through the SPRO transaction (SAP Reference IMG).
  Ensure that the settings for bank accounts and payment processing are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data consistency in the bank details and partner information.
  Correct any discrepancies found during the checks.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FI01: Create Bank Master Record
  FI02: Change Bank Master Record
  XK02: Change Vendor Master Data
  FD02: Change Customer Master Data
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to bank details and this error message.
  Documentation: Review SAP documentation related to bank master data and payment processing for further insights.
  
  By following these steps, you should be able to resolve the error message 3564 and ensure that the necessary bank details are correctly maintained in the SAP system.