How To Fix >3510 - The system was unable to locate receivable items using the details given

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 510

• Message text: The system was unable to locate receivable items using the details given

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >3510 - The system was unable to locate receivable items using the details given ?

  The SAP error message 3510 indicates that the system was unable to locate receivable items based on the details provided in the transaction. This error typically occurs in the context of accounts receivable, where the system is trying to find specific invoices or customer items but cannot do so due to various reasons.
  Causes of Error 3510
  
  Incorrect Input Data: The details entered (such as customer number, invoice number, or document type) may be incorrect or incomplete.
  Data Not Posted: The receivable items may not have been posted yet, or they may have been cleared or settled.
  Document Type Issues: The document type used may not correspond to the expected type for the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or access the receivable items.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data integrity that prevent the system from locating the items.
  Archiving: The receivable items may have been archived, making them unavailable for the current transaction.
  
  Solutions to Error 3510
  
  Verify Input Data: Double-check the details you entered, such as customer number, invoice number, and other relevant fields. Ensure they are correct and complete.
  Check Document Status: Ensure that the receivable items you are trying to access have been posted and are not cleared or settled.
  Review Document Types: Make sure that the document type you are using is appropriate for the transaction you are trying to perform.
  Check Authorizations: Ensure that you have the necessary permissions to access the receivable items. Consult with your SAP security administrator if needed.
  Data Consistency Check: Run consistency checks or reports to identify any data integrity issues. This may involve checking for missing or inconsistent entries in the database.
  Consult with IT Support: If the issue persists, it may be necessary to involve your IT support team or SAP Basis team to investigate further, especially if there are potential database issues or if items have been archived.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FB03 (Display Document) to check the status of receivables.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to SAP user manuals or help documentation for guidance on handling accounts receivable transactions and troubleshooting common errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.