How To Fix >3496 - No authorization to display receivables submitted to collection agencies

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 496

• Message text: No authorization to display receivables submitted to collection agencies

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3496 - No authorization to display receivables submitted to collection agencies ?

  The SAP error message 3496 indicates that a user does not have the necessary authorization to view receivables that have been submitted to collection agencies. This is a common issue in SAP systems where authorization checks are in place to protect sensitive financial data.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Authorization Object: The user lacks the required authorization object that allows access to the specific transaction or data related to receivables submitted to collection agencies.
  Role Assignment: The user’s role may not include the necessary permissions to view this type of data.
  Data Protection Policies: Company policies may restrict access to certain financial information to specific roles or individuals.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed and provide insight into which authorization object is missing.
  
  
  
  Review Authorization Roles:
  
  Check the roles assigned to the user using transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  Ensure that the user has the necessary roles that include access to the relevant authorization objects.
  
  
  
  Modify Roles:
  
  If the required authorization object is missing, you may need to modify the user’s role or create a new role that includes the necessary authorizations.
  Common authorization objects related to receivables might include F_BKPF_BES (Accounting Document) or F_KNA1_AKT (Customer Master Data).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After changes are made, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to financial data in SAP.
  Documentation: Review SAP documentation or internal company guidelines regarding data access and authorization management.
  Training: Consider training sessions for users on how to manage and request authorizations effectively.
  
  By following these steps, you should be able to resolve the error message 3496 and allow the user to access the necessary receivables data.