How To Fix >3494 - Receivable &1 was sold and cannot be submitted

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 494

• Message text: Receivable &1 was sold and cannot be submitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3494 - Receivable &1 was sold and cannot be submitted ?

  The SAP error message 3494 indicates that a receivable (in this case, identified by the placeholder &1) has been sold and therefore cannot be submitted for further processing. This typically occurs in the context of accounts receivable or financial transactions where the status of the receivable has changed due to a sale or transfer.
  Cause:
  
  Receivable Sold: The primary cause of this error is that the receivable has been sold to a third party, which means it is no longer available for the original entity to process.
  Status Change: The status of the receivable may have been updated in the system, indicating that it is no longer under the control of the original creditor.
  Incorrect Transaction: Attempting to perform an operation (like submission or posting) on a receivable that has already been sold or transferred.
  
  Solution:
  
  Verify Receivable Status: Check the status of the receivable in the system. Ensure that it is indeed sold and confirm the details of the sale.
  Review Transaction History: Look at the transaction history for the receivable to understand when and how it was sold. This can provide insights into why the error is occurring.
  Adjust Processing Logic: If you are trying to submit or process the receivable in a way that is not valid (e.g., trying to collect on a sold receivable), adjust your processing logic to handle it appropriately.
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to sold receivables.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who can provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with accounts receivable, such as FBL5N (Customer Line Item Display) or FB03 (Display Document).
  Configuration Settings: Review the configuration settings related to accounts receivable and sales to ensure that they align with your business processes.
  Documentation: SAP provides extensive documentation and help resources that can assist in understanding error messages and their resolutions.
  
  By following these steps, you should be able to address the error message and understand the implications of the receivable being sold.