How To Fix >3490 - No receivable for submission release to collection agency

>3490 - Overview

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 490

• Message text: No receivable for submission release to collection agency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3490 - No receivable for submission release to collection agency ?

  The SAP error message 3490: No receivable for submission release to collection agency typically occurs when you attempt to submit a receivable to a collection agency, but the system cannot find any receivables that meet the criteria for submission. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Open Receivables: There may be no open receivables for the customer in question that are eligible for submission to the collection agency.
  Incorrect Selection Criteria: The selection criteria used to identify receivables for submission may be too restrictive or incorrect.
  Status of Receivables: The receivables may not be in a status that allows them to be submitted to a collection agency (e.g., they may already be marked as collected or written off).
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the submission of certain receivables to collection agencies.
  Customer Master Data: The customer master data may not be