How To Fix >3491 - You can only submit receivables to a collection agency

>3491 - Overview

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 491

• Message text: You can only submit receivables to a collection agency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3491 - You can only submit receivables to a collection agency ?

  The SAP error message 3491 ("You can only submit receivables to a collection agency") typically occurs in the context of accounts receivable and collections management within the SAP system. This error indicates that there are specific conditions that must be met before a receivable can be submitted to a collection agency.
  
  Cause:
  
  Status of the Receivable: The receivable may not be in a status that allows it to be submitted to a collection agency. For example, it might still be open or not overdue.
  Collection Agency Configuration: The collection agency may not be properly configured in the system, or the receivable may not be linked to a valid collection agency.
  Business Rules: There may be business rules or settings in the SAP system that restrict the submission of certain receivables to collection agencies based on criteria such as amount, age, or customer status.
  Authorization Issues: The user attempting to submit the receivable may not have