How To Fix >3487 - Clearing reason &1 is inconsistent, clearing reason &2 is consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 487

• Message text: Clearing reason &1 is inconsistent, clearing reason &2 is consistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3487 - Clearing reason &1 is inconsistent, clearing reason &2 is consistent ?

  The SAP error message 3487 indicates that there is an inconsistency in the clearing reasons used in a financial transaction. Specifically, it suggests that one clearing reason is inconsistent while another is consistent. This typically occurs during the clearing process in accounts receivable or accounts payable when trying to clear open items.
  Cause:
  
  
  Inconsistent Clearing Reasons: The clearing reason specified for one of the items does not match the expected criteria or configuration in the system. This could be due to:
  
  Incorrect configuration of clearing reasons in the system.
  The clearing reason used is not allowed for the type of transaction being processed.
  The clearing reason may not be valid for the specific account or transaction type.
  
  
  
  Data Entry Errors: Manual entry errors when specifying clearing reasons can lead to inconsistencies.
  
  
  Customizations or Enhancements: If there are custom developments or enhancements in the system, they might not align with standard clearing reason configurations.
  
  
  Solution:
  
  
  Check Clearing Reason Configuration:
  
  Go to the configuration settings for clearing reasons in SAP (Transaction code: SPRO).
  Verify that the clearing reasons are correctly defined and that they are valid for the accounts involved in the transaction.
  
  
  
  Review Transaction Data:
  
  Check the specific transactions that are causing the error. Look at the clearing reasons assigned to each item and ensure they are appropriate and consistent.
  Ensure that the clearing reason used is valid for the type of transaction (e.g., customer invoice, vendor invoice).
  
  
  
  Correct Data Entry:
  
  If the error is due to manual entry, correct the clearing reason in the transaction and attempt to clear the items again.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes related to clearing reasons and their configurations.
  
  
  
  Testing:
  
  If changes are made to the configuration, test the clearing process with a few transactions to ensure that the issue is resolved.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking configurations and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FB03: Display Document
  FBL1N: Vendor Line Item Display
  FBL5N: Customer Line Item Display
  F-32: Clear Customer
  F-44: Clear Vendor
  
  
  
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide additional guidance.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform clearing operations, as restrictions might lead to errors.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.