How To Fix >3485 - Write off history is locked by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 485

  • Message text: Write off history is locked by user &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3485 - Write off history is locked by user &1 ?

    The SAP error message 3485 ("Write off history is locked by user &1") typically occurs in the context of financial transactions, particularly when dealing with write-offs in accounts receivable or accounts payable. This error indicates that a user is currently accessing or has locked the write-off history, preventing other users from making changes or processing transactions that require access to that data.

    Cause:

    1. User Lock: The primary cause of this error is that another user (identified by &1 in the message) has locked the write-off history for editing or processing. This can happen if a user is currently working on a transaction that involves write-offs.
    2. Session Timeout: Sometimes, a user may have left a session open, which can inadvertently lock the data.
    3. System Configuration: Certain configurations or settings in the SAP system may lead to locking issues, especially if multiple users are trying to access the same data simultaneously.

    Solution:

    1. Identify the User: Check who the user is that has locked the write-off history. This can often be done through transaction codes like SM12 (to view and manage locks) or SM21 (to check system logs).
    2. Contact the User: If possible, contact the user who has the lock and ask them to complete their transaction or log out of the session to release the lock.
    3. Release the Lock: If the user is unavailable or the session is no longer active, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
    4. Check for Background Jobs: Sometimes, background jobs may also hold locks. Check if any background jobs are running that might be causing the lock.
    5. Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access settings to ensure that they are optimized for concurrent access.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related issues.
      • SE11: To check the data dictionary for the relevant tables.
    • Documentation: Review SAP documentation or notes related to write-off processes and locking mechanisms to understand better how to manage these situations.
    • User Training: Ensure that users are trained on how to properly log out of sessions and manage their transactions to minimize locking issues.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.

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