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Message type: E = Error
Message class: >3 - Lock management messages
Message number: 229
Message text: | Dunning level has not increased for any items
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>3229
- | Dunning level has not increased for any items ?The SAP error message 3229 ("Dunning level has not increased for any items") typically occurs during the dunning process when the system attempts to increase the dunning level for items that are already at the maximum dunning level or when there are no items eligible for dunning.
Causes:
- Maximum Dunning Level Reached: The items in question may have already reached the highest dunning level defined in the dunning procedure.
- No Open Items: There may be no open items that meet the criteria for dunning at the time the process is run.
- Dunning Block: The items may be blocked from dunning due to specific settings in the customer master data or invoice.
- Dunning Procedure Settings: The dunning procedure may not be configured correctly, leading to no items being eligible for dunning.
- Payment Received: Payments may have been received for the items, which would prevent them from being dunned.
Solutions:
- Check Dunning Levels: Review the dunning levels for the items in question to see if they have reached the maximum level. If they have, no further action is needed.
- Review Open Items: Ensure that there are open items that are eligible for dunning. You can check this in the customer account or via transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
- Check Dunning Block: Verify if there are any dunning blocks set on the customer or the specific invoices. You can check this in the customer master data or the line item details.
- Review Dunning Procedure: Ensure that the dunning procedure is correctly set up and that the parameters are appropriate for the items you are trying to dunning.
- Run Dunning Program Again: If payments were recently received, ensure that the dunning program is run after the payment postings to reflect the current status of the items.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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