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Message type: E = Error
Message class: >3 - Lock management messages
Message number: 227
Message text: | Days in arrears for dun level &1 in dun proc &2 have not been reached
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>3227
- | Days in arrears for dun level &1 in dun proc &2 have not been reached ?The SAP error message 3227 indicates that the days in arrears for a dunning level have not been reached in the dunning process. This typically occurs when you are trying to execute a dunning run, but the specified dunning level has not yet met the criteria for dunning.
Cause:
- Dunning Levels: Each dunning level has a specific number of days in arrears that must be met before a dunning notice can be generated. If the customer account does not have overdue items that meet this threshold, the error will occur.
- Dunning Procedure Configuration: The dunning procedure may be configured incorrectly, or the parameters for the dunning levels may not align with the current status of the customer account.
- Customer Account Status: The customer account may not have any overdue invoices or the overdue invoices may not have reached the required number of days.
Solution:
- Check Dunning Levels: Review the dunning levels defined in the dunning procedure. Ensure that the days in arrears for each level are correctly set according to your business requirements.
- Review Customer Account: Check the customer account to see if there are any overdue invoices and whether they meet the criteria for the dunning level you are trying to process.
- Adjust Dunning Parameters: If necessary, adjust the dunning parameters or the dunning levels to ensure that they align with the current status of the customer accounts.
- Wait for Days in Arrears: If the invoices are recent, you may need to wait until they reach the required number of days in arrears before running the dunning process again.
- Run Dunning Process for Lower Levels: If applicable, consider running the dunning process for lower dunning levels that may have met their criteria.
Related Information:
By following these steps and checking the relevant configurations, you should be able to resolve the error message 3227 in SAP.
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