How To Fix >3227 - | Days in arrears for dun level &1 in dun proc &2 have not been reached


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 227

  • Message text: | Days in arrears for dun level &1 in dun proc &2 have not been reached

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3227 - | Days in arrears for dun level &1 in dun proc &2 have not been reached ?

    The SAP error message 3227 indicates that the days in arrears for a dunning level have not been reached in the dunning process. This typically occurs when you are trying to execute a dunning run, but the specified dunning level has not yet met the criteria for dunning.

    Cause:

    1. Dunning Levels: Each dunning level has a specific number of days in arrears that must be met before a dunning notice can be generated. If the customer account does not have overdue items that meet this threshold, the error will occur.
    2. Dunning Procedure Configuration: The dunning procedure may be configured incorrectly, or the parameters for the dunning levels may not align with the current status of the customer account.
    3. Customer Account Status: The customer account may not have any overdue invoices or the overdue invoices may not have reached the required number of days.

    Solution:

    1. Check Dunning Levels: Review the dunning levels defined in the dunning procedure. Ensure that the days in arrears for each level are correctly set according to your business requirements.
    2. Review Customer Account: Check the customer account to see if there are any overdue invoices and whether they meet the criteria for the dunning level you are trying to process.
    3. Adjust Dunning Parameters: If necessary, adjust the dunning parameters or the dunning levels to ensure that they align with the current status of the customer accounts.
    4. Wait for Days in Arrears: If the invoices are recent, you may need to wait until they reach the required number of days in arrears before running the dunning process again.
    5. Run Dunning Process for Lower Levels: If applicable, consider running the dunning process for lower dunning levels that may have met their criteria.

    Related Information:

    • Dunning Procedure Configuration: You can find the configuration for dunning procedures in the SAP system under the path: SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Dunning > Define Dunning Procedure.
    • Dunning Levels: Each dunning level can be configured with specific parameters, including the number of days in arrears, the dunning text, and the dunning charges.
    • Transaction Codes: Common transaction codes related to dunning include:
      • F150: Dunning Run
      • F110: Automatic Payment Transactions (for related payment processing)

    By following these steps and checking the relevant configurations, you should be able to resolve the error message 3227 in SAP.

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