How To Fix 26300 - The Knowledge Provider is using document type &1 as a storage system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 26 - Dokumentenverwaltung

  • Message number: 300

  • Message text: The Knowledge Provider is using document type &1 as a storage system

  • Show details Hide details
  • What causes this issue?

    You want to send the storage for document type &V1& into the Knowledge
    Provider. The document type &V1& already uses the Knowledge Provider as
    a storage system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Conversion is not necessary.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 26300 - The Knowledge Provider is using document type &1 as a storage system ?

    The SAP error message 26300, which states "The Knowledge Provider is using document type &1 as a storage system," typically relates to issues with the configuration of the Knowledge Provider (KPro) in SAP. This error can occur when there is a mismatch or misconfiguration in the document type settings or when the system is unable to access the specified storage system.

    Cause:

    1. Document Type Configuration: The document type specified in the error message may not be properly configured in the KPro settings.
    2. Storage System Issues: The storage system associated with the document type may not be available or properly set up.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified document type or storage system.
    4. Missing or Incorrect Entries: There may be missing or incorrect entries in the configuration tables related to KPro.

    Solution:

    1. Check Document Type Configuration:

      • Go to transaction code OAC0 (Document Type Configuration) and verify that the document type specified in the error message is correctly configured.
      • Ensure that the document type is linked to the appropriate storage system.
    2. Verify Storage System:

      • Check the configuration of the storage system associated with the document type. You can do this in transaction code OAC3 (Storage System Configuration).
      • Ensure that the storage system is active and accessible.
    3. Review Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the document type and storage system. This can be checked in transaction code SU53 after the error occurs.
    4. Check KPro Settings:

      • Use transaction code KPRO to access the Knowledge Provider settings and verify that all configurations are correct.
      • Look for any inconsistencies or errors in the KPro settings.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. System Logs:

      • Review system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for KPro and document management for detailed configuration steps and best practices.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the error message 26300 in your SAP system.

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